Refunds

Zynk will export refunded orders from WooCommerce and import them into Sage 200 as Sales Order returns.

Requirements & Assumptions/Assertions

Refunds can be either imported into a single account or associated with Sage users through their email addresses. If you set WebSalesAccountOnly to 'True', all orders will be imported to the account specified in the WebSalesAccount setting. Conversely, if WebSalesAccountOnly is set to 'False', Zynk will associate orders with users based on their email addresses, and only guest orders will be imported to the WebSalesAccount.
Customer settings need to be configured to enable Refunds to be imported, see the Customers page for details.
Refunds will only be imported into Sage once; modifications and deletions will not be handled.
The workflow will process all item lines exported from WooCommerce. Should there be any additional fees, these will be imported into Sage 200 as a FreeTextLine.

WooCommerce Field	Sage Field	Field Length	Notes
N/A	Account Reference	60	Account reference is optionally specified at the Import Task level, if not it will be auto-generated or automatically determined by the email address on the customer.
Number	Customer Order Number	30
Date Created	Sales Order Date	-

WooCommerce Field	Sage Field	Field Length	Notes
Billing/Company	Company	60	If there is no Billing/Company present, then First Name and Second name will be used instead
Date Created	Sales Order Date	-
Address 1	Address 1	60
Address 2	Address 2	60
City	Town	60
Postcode	Postcode	10
State	County	60
Country	Country	2
Phone	Telephone	30
Email	Email	255

WooCommerce Field	Sage Field	Field Length	Notes
Shipping/Company	Company	60	If there is no Shipping/Company present, then First Name and Second name will be used instead
Date Created	Sales Order Date	-
Address 1	Address 1	60
Address 2	Address 2	60
City	Town	60
Postcode	Postcode	10
State	County	60
Country	Country	2
Phone	Telephone	30
Email	Email	255

WooCommerce Field	Sage Field	Field Length	Notes
SKU	SKU	30
Name	Name	60
Quantity	QtyOrdered	-
Price	UnitPrice	-
Total Tax	Total Tax	-
N/A	Nominal Code	-	Nominal Code is optionally chosen at the task level
N/A	TaxCode	-	TaxCode is optionally chosen at the task level