Frequently Asked Questions

This page serves as a guide for commonly reported issues with the Magento solutions. Below are a set of answers and solutions to these issues.

Feel free to contact [email protected] with any questions, queries and issues and our team will advise.

Why am I recieving emails from the solution?

If there's an issue importing data into one of the systems, the solution will email you an integration report. This will identify the error that was encountered so that you can resolve the issue. If you are unsure how to resolve an issue you can contact our Support Team for assistance.