Logging In To Zynk
You must have a valid user account to be able to access Zynk. Whenever you open Zynk, you will see a screen like the one below requesting your username and password.
Enter you username and password into the boxes and click OK. If the details you have entered are valid, the application will load. If they are not, you will see an error message and you will be prompted to try and log in again.
The default username is
admin and password
admin. We recommend you change your admin password on first use, and create individual user accounts for daily use.
Managing Your User Account
After logging in to Zynk, you can manage your user account by clicking the button on the far right of the main toolbar which shows your username. This will open the user management screen, as shown below.
It is not possible to change your username. The only way to do this is to delete your existing user account and then set up a new one. For more information on how to do this, refer to please refer to User Management.
Changing Your Password
Simply enter your new password into the password box, then click the Save button to save the new password.
Your user permissions are displayed in the table on the user management screen. The table lists all areas of Zynk, and the level of access you have to that area.
If your user has 'Manage' access to the 'User Management' area, it will be possible for you to change your access level to any area of Zynk. You can do this by selecting your required level of access from the drop down menus next to each area. Once you are done, click the Save button to save the changes.
For more information about the different areas of Zynk and access levels, please refer to User Management.
If you have forgotten your Zynk username and/or password, you will need to contact someone within your organisation who has user management access in Zynk. They will be able to find your username and change your password.
If nobody is able to log in to Zynk with an account that has user management access, please contact Zynk Support.